HOW TO GET HELP
- Call the UBC IT Helpdesk at 7HELP (7-4357) or from outside of UBC at 604-827-4357
- Submit a request online at https://it.ubc.ca/selfservice
REMOTE ACCESS TO FILEs
UBC VPN - How to Connect
Drive Access from a PC
- Access to your Home (H) drive
- ** For ICCLR Staff Only: Access to your Law Home (H) drive
- Access to your SharedData (G) drive
- Access to your Workfiles (W) drive (for Admin Assistants)
Drive Access from a Mac
- Access to your Home (H) Drive
- Access to your SharedData (G) Drive
- ** For ICCLR Staff Only: Access to your Law Home (H) drive and Law SharedData (G) drive
- Access to your Workfiles (W) drive (for Admin Assistants)
microsoft Onedrive at ubc
EMAIL/VOICEMAIL
UBC Email (FASmail)
- Personal and Generic UBC Email Account Access via Outlook Web Access
- Personal UBC Email Account Setup Instructions for Computers, Smartphones and Other Devices (from UBC IT)
- Outlook App
- Scan-to-Email on Law Xeroxes (How To)
Voice Mail
PRINTING
XEROX PRINTING ON A PC
xEROX PRINTING ON A MAC
SOFTWARE
Adobe Acrobat Pro and CC Suite
TEACHING AND COURSES
teaching updates
Canvas
Faculty Service Centre
SISC Access from Home (Mac and PC)
microsoft teams at ubc
Remote Teaching - PowerPoint Slides with Audio
Remote Teaching - Students Using Office Lens App to Scan and Submit Papers, Etc.
VIDEO CONFERENCING and collaboration
Video Conferencing Etiquette - IMPORTANT!
microsoft teams at ubc
Canvas-Related AV Platforms
Zoom Video Conferencing
- How to Apply for a UBC Zoom Account
- How to Download and Update the Zoom App
- How to Join a Meeting & How to Log into Zoom App
- Zoom Best Practices
- Detailed Zoom Information from UBC IT
- Zoom Instructor Guide from CTLT
WORKING REMOTELY
UBC IT - Information Security and Privacy When Working Remotely
UBC IT - Guide to Working off Campus