How to Get Help
- Call the UBC IT Helpdesk at 7HELP (7-4357) or from outside of UBC at 604-827-4357
- Submit a request online at https://it.ubc.ca/selfservice
Remote Access to Files
UBC VPN - How to Connect
Drive Access from a PC
- Access to your Home (H) drive
- ** For ICCLR Staff Only: Access to your Law Home (H) drive
- Access to your SharedData (G) drive
- Access to your Workfiles (W) drive (for Admin Assistants)
Drive Access from a Mac
- Access to your Home (H) Drive
- Access to your SharedData (G) Drive
- ** For ICCLR Staff Only: Access to your Law Home (H) drive and Law SharedData (G) drive
- Access to your Workfiles (W) drive (for Admin Assistants)
Microsoft Onedrive at UBC
Email / Voicemail
UBC Email (FASmail)
- Personal and Generic UBC Email Account Access via Outlook Web Access
- Personal UBC Email Account Setup Instructions for Computers, Smartphones and Other Devices (from UBC IT)
- Outlook App
- Scan-to-Email on Law Xeroxes (How To)
Voice Mail
Printing
XEROX PRINTING ON A PC
XEROX PRINTING ON A MAC
Software
Adobe Acrobat Pro and CC Suite
Teaching and Courses
Teaching updates
Canvas
Faculty Service Centre
SISC Access from Home (Mac and PC)
Microsoft teams at UBC
Remote Teaching - PowerPoint Slides with Audio
Remote Teaching - Students Using Office Lens App to Scan and Submit Papers, Etc.
Video Conferencing and Collaboration
Video Conferencing Etiquette - IMPORTANT!
Microsoft teams at UBC
Canvas-Related AV Platforms
Zoom Video Conferencing
- How to Apply for a UBC Zoom Account
- How to Download and Update the Zoom App
- How to Join a Meeting & How to Log into Zoom App
- Zoom Best Practices
- Detailed Zoom Information from UBC IT
- Zoom Instructor Guide from CTLT
Working Remotely
UBC IT - Information Security and Privacy When Working Remotely
UBC IT - Guide to Working off Campus